Incident Response

Prevent a cyber-attack escalating from a small incident to a full scale disaster with our cyber incident response service.

Incident Response to Cyber Attacks

Do you possess a comprehensive strategy for responding to a cyber-attack on your business? If not, you risk allowing a minor incident to escalate into a significant disaster.

Our Cyber Incident Response service guarantees the existence of a well-defined plan of action to address threats, minimizing financial losses, substantial operational disruptions, and harm to your reputation.

Cyber Incident Escalation Prevention

Our team is adept at promptly addressing any cyber-attack, regardless of its type or scale, targeting your business. Leveraging a blend of advanced technical expertise and cutting-edge security tools, we conduct a thorough assessment of the incident to formulate a step-by-step plan for preventing escalation.

Cyber Incident Recovery Plan

Having navigated numerous cyber-attacks throughout the years, our empathetic team comprehends the anxiety associated with a security breach. That’s why we communicate calmly and transparently, detailing the nature of the incident and providing clear guidance on your business’s recovery. Additionally, we offer strategies to prevent potential future threats, whether active or emerging.

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The goal of cyber incident response and recovery is simple – to quickly identify and halt cyber-attacks and data breaches. A robust cyber incident response ensures damage is minimised and prevents similar attacks from happening in the future.

There are 6 sequential steps to incident recovery which help us to restore your systems swiftly in the event of a security issue.

First

Preperation

This marks the initial and pivotal phase of incident recovery. In this stage, we assess existing security protocols and, if necessary, replace them. A comprehensive risk assessment is conducted to pinpoint current vulnerabilities, and responses for various incident types are prioritized. All existing policies undergo thorough scrutiny and, if deficient, we initiate the creation of new ones.

Second

Identification

Building upon the groundwork established in the preparation phase, we will uncover any attacks or security breaches. Upon detecting a breach or security threat, our team discerns the type of cyber incident, its origin, and intentions. In this stage, proper storage and analysis of all evidence are crucial. The gathered information is subsequently utilized to fortify your business against potential future breaches of a similar nature. Once confirmed, we promptly notify all relevant parties about the incident and outline the necessary steps moving forward.

Third

Containment

To mitigate harm to your business, we expedite this phase as much as possible. Short-term and long-term containment strategies are employed for effective resolution. In the short term, we isolate immediate threats by quarantining or taking an infected server offline. Long-term containment involves a series of steps, including reviewing and applying additional access controls, updating and patching systems, altering user administrative access credentials, and fortifying all passwords.

Fourth

Eradication

Once the threat has been identified and contained, the next crucial step is elimination. We meticulously remove all malware, patch and fortify systems, and apply essential updates to ensure the security of your systems. Thoroughness in this stage is paramount; any oversight could result in the loss of valuable and sensitive information, increasing your vulnerability.

Fifth

Recovery

In this stage, we initiate the process of restoring your impacted systems and devices to full functionality. While these are typically reinstated without data loss, exceptions may occur. In such instances, we pinpoint the most recent unaffected copy of data and use it as the foundation for restoration. Through a careful recovery process, we ensure a swift return to normal operations, providing assurance against the recurrence of another cyber incident.

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Lessons Learned

Upon completing all preceding steps and resolving the issue, we convene to review our insights. What strategies proved effective? Where were the shortcomings? Were there any identified flaws? These questions guide our efforts in enhancing future practices. The collective analysis aids us in fortifying your systems against potential future attacks, reinforcing your overall security posture.

Incident Response